---
title: Cancellation, Refund & Transfer Policy  | OSU Continuing Education
description: CANCELLATION POLICY Professional and Continuing Education reserves the right to cancel, reschedule or combine program events that are below the minimum participant requirement. Should a cancellation occur, PACE staff will contact the participant about the cancellation or about any alternative program event(s).
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---

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### Cancellation, Refunds and Transfers

##### CANCELLATION POLICY FOR PROFESSIONAL AND CONTINUING EDUCATION

Professional and Continuing Education reserves the right to cancel, reschedule or combine courses/events that are below the minimum participant requirement.  Should a cancellation occur, you will be notified about the cancellation or any alternative program event(s).

##### Fees

Some courses include a $70 non-refundable registration fee. In the event a refund is approved, this $70 non-refundable fee will not be refunded.  
Price changes are not retroactive. If the cost of a course is lowered before the course start date, refunds for the difference will be processed for those already registered. If the cost of a course is lowered after a course ends, participants who previously purchased the course will not be entitled to a refund.

###### Additional fees

Some courses may include additional fees for re-enrollment or administrative costs. All consent documents and emails should be read carefully to fully understand these fees.

##### REFUND POLICY FOR PROFESSIONAL AND CONTINUING EDUCATION

######   Classroom-based / In-person courses

To receive a 100% refund (minus the non-refundable $70 registration fee(s), if applicable) you must email the withdrawal request to [pace@oregonstate.edu](mailto:pace@oregonstate.edu) on or before **twenty-one (21) days before the first day of class.** All refund requests submitted after that deadline will be denied.

If you enroll in the course after that deadline, you will not be eligible to receive a refund. Similarly, if you transfer to a later course/session, you will not be eligible to receive a refund.

###### **Cohort / Hybrid Online Courses with a start/end date**

To receive a 100% refund (minus the non-refundable $70 registration fee(s), if applicable) you must email the withdrawal request to [pace@oregonstate.edu](mailto:pace@oregonstate.edu) no later than 48-hours after the class begins. All refund requests submitted after that deadline will be denied. Partial/prorated refunds are not available. 

If you enroll in the course more than 48-hours after the class begins, you will not be eligible for a refund. Similarly, if you transfer to a later course/session, you will not be eligible for a refund.

***Self-paced/on-demand courses **are not eligible for a refund.

 Please note that the [Professional Life Coach Certification](https://workspace.oregonstate.edu/certificate/professional-life-coach-certification-international-coaching-federation-icf-accredited-certified-professional-empower-coach-cpec) course, participants must email the cancellation request to [pace@oregonstate.edu](mailto:pace@oregonstate.edu) 1 week prior to the start date in order to receive a full refund, minus the $100 non-refundable registration fee.

###### Certificate Online Courses - multi-course series 

To receive a 100% refund (minus the non-refundable $70 registration fee(s), if applicable) you must email the withdrawal request to [pace@oregonstate.edu](mailto:pace@oregonstate.edu) no later than 48-hours after the first class begins. 

Cancellation of the certificate series of courses more than 48-hours after the first class begins will result in a $70 non-refundable registration fee charged per course that has not begun.  Please see the example below.

| **Example** - Participant sends cancellation request to pace@oregonstate.edu after cutoff (This could be any time from the third day of the first course, to the second day of the last course.)  - Participant refund is calculated based on the full price of the courses that have not started, minus a $70 non-refundable registration fee for each course in the program. | **Sample **(Technical Writing Certificate)   2 of the 5 courses have been taken or are beyond the cutoff  **$2,565** (amount paid for courses)  **- $998** (full price for 2 courses taken or begun, $499*2)  **- $350** ($70 non-refundable registration fee per course) **= $1,217  (Refund amount)**    |
| --- | --- |

[Click here to review all policies.](https://workspace.oregonstate.edu/workspace-policies?hsLang=en)

##### **TRANSFER **POLICY FOR PROFESSIONAL AND CONTINUING EDUCATION

Transfers are allowed once, only within the same course. i.e.: you may transfer from the Spring offering of a course to the Fall offering of the same course, but may not transfer to an entirely different course. You are not eligible for a refund after a transfer has been made. Transfers are not available for self-paced courses. Transfers are only available until one week before the end of the course.

A $70 transfer fee will be charged for transferring your enrollment to a subsequent course, regardless of whether the course has already begun.  
If you do not pay the $70 transfer fee before the first day of the course you transferred into, your enrollment for that course will be canceled.  
If you are unable to complete a course the second time and still wish to take it, you must re-enroll at the full course price.

If you wish to take advantage of the transfer option, you should contact [pace@oregonstate.edu](mailto:pace@oregonstate.edu) and include the following information:

- Your name (or the name you used to enroll)
- The name of the course
- The start date of the course session
- The start date of the new desired course session

You will be contacted with transfer instructions for your specific course.

Please note that the [Permaculture Design Certificate courses](https://workspace.oregonstate.edu/course/permaculture-design-certificate-online) have their own transfer policy and may include a re-enrollment fee as well. Please contact [pace@oregonstate.edu](mailto:pace@oregonstate.edu) if you wish to transfer your PDC or PDC PRO course. 

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