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For questions regarding these policies, please contact us at pace@oregonstate.edu

 

ACADEMIC DISHONESTY/PLAGIARIZING POLICY

If you are caught cheating/plagiarizing you will be expelled from your course and no refund will be given. If you are enrolled in a series of courses, all subsequent course enrollments will also be canceled and you will be refunded per the Refund/Cancelation Policy

BOOK RETURN POLICY

Some course materials/books cannot be returned for a refund. Please check the website, or contact pace@oregonstate.edu for specific information on your course materials. Some course materials may be returned if unopened. You will incur all return shipping costs. Any materials received by Professional and Continuing Education that have been opened will not be processed for refund and will be returned to sender C.O.D.

Ship unopened materials to:

OSU Professional and Continuing Education
1600 SW Western Blvd Suite 235
Corvallis, OR 97333

COURSE ACCESS

Access to PACE courses is guaranteed for a limited duration and varies by course. General guidelines are as follows:

  • Instructor-Led Programming: 1 month – 1 year from the last day of the course.
  • Self-Paced Programming: 3 months – 1 year from registration date.

Please review course catalog pages or contact pace@oregonstate.edu to learn more about access duration for a specific course.

COURSE/ACCOUNT CREDIT

In the event a course is canceled a refund will be issued. Professional and Continuing Education will not issue course credit.

COURSE SCHEDULING POLICY

Courses and start dates are subject to change and/or cancelation. You will receive an email notification in the event a course is changed or canceled. You will also be offered a free transfer to a future session of a canceled course whenever available.

You will receive a full refund if a course has been canceled or if a schedule change prohibits you from continuing in the course.

DISCOUNT/FEE POLICY

Discounts and fees are shown on the individual Professional and Continuing Education course websites.

Special and holiday discounts are good only during the designated timeframe and are not retroactive.

A $60 nonrefundable registration fee may be applied to some courses. In the event that you cancel a course; this fee will not be refunded. See the Refund/Cancelation Policy for details.

GRADE RELEASE POLICY

Grades are released at midnight the same day they are awarded either by course completion or by the instructor. Instructor-led courses may take up to ten days for grade release.

A grade release email notification will be sent at that time with instructions regarding how to claim badges and certificates where applicable. 

LOGIN POLICY

To register for a Professional and Continuing Education course or program, you must have an email account from one of the external providers listed below. This eliminates Professional and Continuing Education having access to your password and is an added level of security against threats to your account.

We are unable to accept registrations from any other providers. There are no exceptions to this login method. If you don't have an account with one of the providers listed below, you will need to create one for registration. All acceptable providers are free and easy to set up.

Acceptable providers:

  • Google
  • Yahoo
  • Facebook
  • Microsoft (Hotmail, Outlook, Windows Live)
  • Twitter
  • OSU (ONID accounts only)

NON-PAYMENT POLICY

All courses must be completely paid for on the first day of the course. If payment is not received by the first day of the course, your enrollment in the course will be canceled and access to the course will be denied until such time as the full balance is received by Professional and Continuing Education. See also Paying by Check Policy.

PAYING BY CHECK POLICY

Registration will not be finalized until payment has been received.

Only checks in US Dollars (USD) will be accepted. We are unable to accept checks from outside the U.S. due to conversion rates and processing time.

Directions for payment by check:

  • Begin the registration. At the Charges and Payments tab, select Save for Later in the lower left of the window.
  • Make check payable to: Professional and Continuing Education. (Include student name – if different than on the check – and the course name in the memo line.)
  • Mail check to:
    OSU Professional and Continuing Education
    1600 SW Western Blvd Suite 235
    Corvallis, OR 97333

Once payment has been received, you will receive a registration confirmation email.

PAYMENT OPTIONS POLICY

Accepted:
  • Credit Card: VISA MasterCard, Discover
  • Check: See Paying by Check Policy above for full details
  • PO/Voucher: Employers may send us a PO or Voucher stating their intent to pay for your course. The following information must be included:

                   Your full name
                   Complete course name
                   Course start date
​                   Your name, address, phone number and email address
                   Physical signature of authorizer (no e-signature)   

  • Index (OSU employees/students only)
  • Money Order (US Dollars – USD)
  • AmeriCorps for approved courses
Not Accepted:
  • Financial Aid: Due to government restrictions, we are unable to accept funding from Post-911/GI Bill, Military Tuition Assistance, Montgomery GI Bill, or Veterans Affairs, as these funds are only available for courses earning college credits.

PRIVACY POLICY

Please review the complete OSU Privacy Policy

REFUND/CANCELATION POLICY

Please review the complete Refund/Cancelation Policy​.

TRANSCRIPTS/ENROLLMENT RECORD POLICY

Because Professional and Continuing Education offers non-credit courses, we are unable to issue you a transcript.

However, you can obtain a copy of your Student Enrollment Record with the following steps:

1.     Log into your account at https://apps.ideal-logic.com/osupace

2.     Click the Grades tab on the left

3.     You will see grades for any course(s) you have completed where grades have been assigned

4.     Click the green Print Student Enrollment Record button at the top right to print or save your record

TRANSFER POLICY

Please review the complete Transfer Policy​.